All NEW Computer memory and Flash memory products carry a LIFETIME warranty through OEMPCWorld.com. All items are new unless otherwise indicated. All other new products carry one year OEMPCWorld warranty or manufacturer warranty, whichever is greater. All refurbished products carry 90 day warranty.
Refurbished product are available when the item in question is End Of Life (EOL). Refurbished items are cleaned, tested, formatted and generally made to look like new. Labels and text may be faded, pin may show signs of wear but product is tested to be 100% functional.
OEMPCWorld.com computer memory will not void your system memory see here – OEM Memory and your system warranty
Warranty is not transferable and invoice copy or invoice number are required for returns processing.
The above warranties cover only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, electrical power problems, acts of nature or improper installation or repairs made by anyone other than authorized third party service providers. OEMPCWorld.com is not responsible for damages to components other than the products purchased herein. OEMPCWorld.com reserves the right to substitute functionally equivalent new or serviceable used parts for warranty replacement.
All products must be returned in same or like condition as received; any modifications, changes, label removal or damages to products purchased will result in termination of warranty. All original packaging materials and accessories must be received in order to process warranty claims.
30 day Return Policy
All sales carry a money back guarantee. You may return any item purchased for a refund of your item purchase price (less shipping and handling) within the first 30 days from date of invoice (we must receive the product no later than 30 days from date of invoice). After 30 days you are entitled to store credit for any exchanges against a product of equal or higher value. The credit you will receive will be determined based on time of ownership and current market value of the product. See our Buyback policies. Special order items, custom labeling work, or any other special packaging options selected cannot be returned for refund at any time. Orders over $5000 and orders not placed using the Memory Selector may be subject to a 20% restocking fee. Special order items refer to specific brands, quantities or types of ram or flash not normally listed at our site. Using our Memory Selector guarantees compatibility and no restocking fees.
Lost Shipments
All USPS mail shipments will be considered lost if they have not arrived after 20 days per the USPS. If delivery or signature confirmations show the package is delivered you will be required to work with your local carrier to determine the package whereabouts. If you have purchased insurance from us we will reship all packages which have not arrived after 10 business days. If the second package does arrive you will have 30 days to return one of the two shipments to avoid being charged. Customer assumes all risk and liability if insurance option is declined.
RMA Requests
Please complete our online RMA Request Form.
- Go to your order history list – HERE (you will have to log in into your account or to lookup by email and zip code).
- Locate your order and click RMA button
- Fill out and submit RMA request form and you will receive email confirmation with RMA Number included.
All returns are accepted automatically online but final approval is determined at receipt of RMA return to ensure return is within the proper time frame and guidelines, See above for details.
Once authorization has been obtained, please add postage and return item shipping prepaid to
OEMPCWorld RMA Dept.
3080 Kenneth St.
Santa Clara CA 95054
Please include your RMA Number, a copy of your invoice and clearly indicate the course of action requested. Credits may be refunded by check or credit card refund. Please allow 5 -7 days for processing of your return. Shipping charges are not refundable. Credit card refunds may take up to 5 days to appear on your statement.
